PRIVACY POLICY
Introduction
A&F Airport Parking Service ("A&F", "we", "us" or "our") is committed to protecting your privacy. This policy details the steps we take to protect your personal information when you visit our website. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our website, you are consenting to the information collection and use practices described in this privacy policy.
Our collection of information
Information collected directly from you
Generally, you can visit A&F websites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. The personal information we collect may include:
· contact details, such as your name, title, company/organisation name, e-mail address, telephone and fax numbers, and physical address
· information about your company, and job function
· your e-mail marketing preferences
· financial information (including credit card or account information)
· information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies
· information used to customize and facilitate your use of our websites, including login and technical information
· inquiries about and orders for our products and services
· information that assists us in identifying the products and services that best meet your requirements
· event registration information
· feedback from you about our websites and our products and services generally.
You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction. The same applies if you choose to not identify yourself or to use a pseudonym when working with us.
Information collected automatically
We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within A&F sites. On sites that you enter with a user ID, we may connect this information with your identity to determine your potential interests in our products and services. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not link this information to your identity.
We also collect information when you place an order on our sites.
Our use of information
Services and transactions
We use your personal information to deliver services or carry out transactions you have requested, such as providing information on A&F products, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in your interactions with A&F, information collected by our websites may be combined with information we collect by other means.
Website improvement
We may use your personal information to improve our website and related A&F products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information. We can also customise our website to particular preferences or interests.
Communications
With your permission, we may use your personal information gathered via our websites to inform you of products or services available from A&F.
Employment Applications
In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout A&F and its related entities for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.
Our use of cookies and web beacons
Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyze visitors' use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of A&F websites or other websites that you visit. Our sites also may contain electronic images known as web beacons - sometimes called single-pixel gifs - that allow us to count the number of users who have visited those pages. We may include web beacons in promotional e-mail messages or Newsletters in order to determine whether messages have been opened and acted upon.
Disclosure of your personal information
Except as described below, personal information you provide to A&F through our websites / Apps will not be shared outside of A&F and its related entities without your permission.
Disclosure to service providers
A&F contracts with other companies to provide services to us or on our behalf, such as hosting websites, sending out information, processing transactions, and analysing our websites.
Disclosure to distributors
In responding to a request made by you, we may share your personal information with companies that distribute our products.
Disclosure in connection with transactions
In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfilment.
Disclosures in connection with acquisitions or divestitures
Circumstances may arise where for strategic or other business reasons A&F decides to sell, buy, merge or otherwise reorganise businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers or receiving it from sellers. It is A&F's practice to seek appropriate protection for information in these types of transactions.
Disclosure for other reasons
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
Security
A&F is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For Apps and sites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine.
Reviewing your personal information
In some cases, you can review and correct personal information provided through our websites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information collected via our websites / Apps or ask A&F to stop using it by completing our Contact Us form. We may take steps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or e-mail address.
Consent to international transfers of personal information
The personal information we collect on our websites may be sent to the United States or to any other country in which A&F or its related entities or agents maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites and giving your information to us, you consent to the transfer of the data outside of Australia or your country.
Children's information
A&F does not knowingly collect information from children and does not target its Apps/websites that collect information to children.
Links to other sites
Our websites / Apps may contain links to other sites such as FMP distributors and sales affiliates, professional and government organisations, and publications. We also link to third-party providers that host, maintain and operate on-line training curricula. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
How to Access and Control Your Information
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them, and any limitations.
Your Choices
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You may contact us as provided in the Contact Us section to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information that we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
Access and update your information
Our website gives you the ability to access and update certain information about you. For example, you can access your profile information under your account section. You can update your profile information within your account settings and modify content that contains information about you using the editing tools associated with that content.
Deactivating your account
If you no longer wish to use our website, you or your administrator may be able to deactivate your account by contacting our support team. Please be aware that deactivating your account does not delete your information; your information remains visible to other websites users based on your past participation within the website. For more information on how to delete your information, see below.
Delete your information by sending us a request
In case you want A&F to delete your information, you need to send us an email request to stop accessing, storing, using, and otherwise processing your information where you believe we don’t have the appropriate rights. For example, if you believe your account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is a delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party app, please disable the website or contact your administrator to do so.
Opt-out of communications
You may opt-out of receiving promotional emails from Ops Level by following the instructions in those emails or by emailing support@afcarparkingservice.com.au. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Turn off Cookie Controls
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
Enforcement of this privacy
If you have questions regarding this policy, our handling of your personal information or if you believe we have breached the National Privacy Principles or Australian Privacy Principles, please Contact Us. We will promptly address your concern and strive to reach a satisfactory resolution.
Changes to this privacy statement
A&F may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of the privacy policy, but otherwise without notice to you. We encourage you to check our website regularly for any updates to our privacy policy.